Welcome to the Blog!

In recent weeks, Health Monitoring Systems has been fielding a lot of questions regarding meaningful use from both hospitals and public health departments.  And, we have been doing a lot of digging, too.  While we aren’t the experts, we thought it would be useful to share the information we have and our views.

And so, we created this blog.

The purpose of the blog is to provide both resources and opinion regarding trends in healthcare related to healthcare data exchange (its what we do!).  Meaningful Use affects both of the HMS products MediCenter and EpiCenter.

EpiCenter collects and analyzes healthcare data, providing a view into regional health conditions for public health and healthcare.  MediCenter reverses the flow and provides patient medication history to clinicians at the point of care.  With all of the activity around meaningful use and health information exchange, it is safe to say we are heavily invested in this area.

Please participate by registering on the site and leaving comments.  We turned on registration, not to harvest email addresses but to prevent SPAM comments.

If you have some thoughts on these topics, please drop me a line at editor@hmsinc.com.  We are actively seeking guest bloggers to provide their opinions and insights.

Once again, welcome to the blog.

— kjh

95% accuracy in 37 seconds


Summary

Health Monitoring Systems conducted a pilot study of the MediCenter medication reconciliation system that showed improved medication list accuracy, increased nursing efficiency, and demonstrated clinical significance while offering a potential return on investment of $300,000.

Pilot Study

Numerous healthcare quality organizations have identified medication administration as an area of improvement for patient safety. The Joint Commission has led the way with Patient Safety Goal #8, Medication Reconciliation. Although this quality initiative is of value to hospitals, implementation has been difficult.

The MediCenter service automates compilation of the patient’s home medication list by accessing prescription history from payers and pharmacies.

Are automated home medication lists effective in a clinical environment? A formal MediCenter study, conducted from January to March 2010 at a pilot hospital, demonstrated that they were. MediCenter improved medication list accuracy, increased nursing efficiency, and demonstrated clinical significance during the pilot period.

Improving Medication History Accuracy

The goal of compiling patient medication history is to avoid Adverse Drug Events (ADEs) and support diagnosis and treatment.

MediCenter achieves this goal. Nurses using MediCenter receive medication history for 75% of visits. For these patients, 95% of their current medications were correctly identified.

In contrast, a nurse following best practices and using a patient’s previous medication history from the hospital only identified about 70% of home medications.

When conducting a medication history interview with MediCenter, clinical staff members can uncover nearly 35% more medications for each patient, improving medication history accuracy.

Increasing Nursing Efficiency

The challenge facing the Joint Commission’s Patient Safety Goal #8 has been the inefficiency hospitals faced while implementing a thorough medication reconciliation process.

Anecdotal evidence describes 20, 30, and 40 minutes to compile medication history per patient. A 2008 survey conducted by Health Monitoring Systems of 40 hospitals indicated that the process could take 15 minutes.

Performing consistent medication history interviews at each entrance to a hospital has been identified as a best practice. Hospitals implementing this practice have struggled with a trade-off between efficiency and accuracy.

To achieve the same level of accuracy as with MediCenter, approximately 20 additional minutes of nursing time would need to be spent with each patient, following up with calls to family members, physician offices, and pharmacies.

As an additional confirmation of MediCenter’s utility, in-patient complied home medication history was compared against MediCenter results. The level of agreement between these two sources was comparable to what was observed with lists compiled in the ED and MediCenter.

Demonstrating Clinical Significance

MediCenter routinely provides an accurate medication history to clinicians efficiently, but are the results meaningful? 

When asked, physicians are clear.  Having knowledge of each and every medication is important.  It is equally clear that a trade-off is made, balancing time to gather data against the value it provides.  In general, all of the additional medications discovered with MediCenter are significant. 

Specifically, MediCenter identified NSAIDs, controlled narcotics, cardiac drugs, anti-depressants, and antibiotics at rates greater than the 35% average.  The following table illustrates the improvement in reporting when using MediCenter:

Substance

Reporting Improvement

NSAIDs

67%

Controlled Narcotics

67%

Cardiac Drugs

11%

Anti-depressants

29%

Antibiotics

50%

Another concern are ADEs due interactions with commonly administered treatments.  Of the medications uncovered by MediCenter, 2 in 5 patients had an unreported medication that had a potential severe interaction with the most common treatments. 

MediCenter results demonstrate that significant categories of medications are underreported and that ADEs can be reduced establishing clinical significance.  
 

 

Technical

MediCenter’s straight-forward design makes it simple for hospitals to get going.  Our project management team has an easy-to-follow checklist of items for hospitals to review.  These items include operational aspects that ensure administrative, legal, and clinical issues are addressed. 

The IT implementation of the MediCenter service is straightforward as well.  In less than a week, Health Monitoring Systems’ team can have the MediCenter Web Reconciliation service working for you. 

To support successful incorporation of MediCenter into routine work processes, Health Monitoring Systems offers MediCenter as a distinct set of services.  These include:

  • Automated Medication History Service
  • Medication Reconciliation Service
  • Medication Sync Integration Service

With the Automated Medication History and Medication Reconciliation Services, hospitals can use MediCenter’s web-based interface to view and manage patient medication history.  This lowers the cost of deployment for hospitals and the bar of entry for facilities to begin automation of the medication reconciliation process.

The Medication Sync Integration Service provides a way to distribute information regarding medication history to other areas of the hospital, including pharmacy and inpatient admissions to ensure that the entire team has the information they need to provide the best care possible. 

Background

In 2008, Health Monitoring Systems had connected its 300th hosptial to the EpiCenter System.  At the time, this was the largest health information exchange in the country. 

While explaining this milestone to Kimberly Lyons-Neel, a hospital executive, lightening struck.  Ms. Lyons-Neel immediately grasped the significance of Health Monitoring Systems’ large health information exchange.  “You know what would be really great?  If you could get information to the nurses about patients’ medication.  These new JCAHO requirements are really hard on nursing.”

With that conversation, MediCenter was born. 

MediCenter provides valuable health information at the point of care.  Here, where the information is needed most, it can positively affect clinical decision making and the quality of care.  By leveraging the infrastructure already established at Health Monitoring Systems, MediCenter is a demonstration of effective, affordable health information exchange. 

MediCenter represents a significant step forward in how healthcare thinks about health information exchange. 

Return on Investment

MediCenter improves medication list accuracy, increases nursing efficiency, and demonstrates clinical significance. The end result is an improvement in operating costs of about $300,000.

Improvement in operating costs is due to reductions in nursing time and adverse drug event rate.

Hospitals are inherently complex. As a reference, a 250 bed facility with 40,000 emergency department visits and 12,000 inpatient admissions would realize a savings of nearly $200K in nursing costs during the course of a year.

Similarly, the same facility should expect a reduction in the ADE rate. The Agency for Healthcare Research and Quality (AHRQ) reports that ADE rates range between 2 to 7 per 100 admissions. At the same time, the cost per ADE is estimated between $2,000 and $9,000.

By helping decrease missed dosages, duplicated therapy, and drug-drug interactions, MediCenter should help reduce the ADE rate by .2 per 100 admissions. Using a below-average ADE cost of $4,500, the facility should expect a savings of about $100,000 annually in ADE related expenses.

In total, the reference facility using MediCenter should realize $300,000 in operating savings per year while improving patient safety and the quality of healthcare delivery.

 

 

Trial

Health Monitoring Systems launched the MediCenter medication reconciliation service in 2009 with the help and support of over 25 hospitals that provided invaluable guidance in determining the needs of busy emergency department clinicians. 

Following our successful initial service launch, we are seeking 10 facilities to demonstrate leadership in defining a workable, efficient model for emergency department medication reconciliation.  The goal is to repeat and then refine the early successes in:

  • Increased accuracy and reliability of medication history and as a result, the medication reconciliation process
  • Reduced nursing time and increased staff compliance for complete medication histories
  • Improved operational ROI when compared to traditional interviews and follow-up calls

In recognition of the significant contribution that these 10 trial facilities will make, Health Monitoring Systems will provide the following benefits:

  • Free Trial – faciliites will be able to evaluate how to use automated medication reconciliation in their clinical environment.
  • National Recognition – medication reconciliation has proven to be a vexing issue for hospitals and the Joint Commission. Subsequent to the MediCenter trials, trial participants will be recognized for their significant contribution in national presentations, articles, and papers.
  • Reduced Service Fees – should a facility adopt MediCenter following the trial, Health Monitoring System will provide a 25% reduction in service fees.

Contact us to see if a MediCenter Trial makes sense for your hospital.  You can reach us at 1-866-231-7250 ext. 2 or by email at trial@hmsinc.com.

Monitoring Insect Bites in Hospital Emergency Department Intake Data

Insects and arachnids are vectors for many diseases that have public health significance. In areas where these diseases are endemic, health departments routinely monitor these populations and apply control measures as needed. In other regions, monitoring is usually infeasible or unnecessary, but under extraordinary circumstances, such as widespread flooding, it could provide valuable information for disease containment.

The Ohio Department of Health provides one example. It demonstrated in 2008 that monitoring emergency department complaints related to mosquito and insect bites was useful for tracking the increase in mosquito populations that follows a major flood. Thus EpiCenter could be used to monitor disease vector populations in extraordinary circumstances in areas where the capacity for traditional trapping methods is not maintained.

Poster: “Monitoring Hospital Emergency Department Visits for Chief Complaints of Insect Bites after a Major Flood”, ISDS Conference 2008